Business Details
12 Years
experience
Reliable Dog Walking & Pet Sitting Services in Burnley
At Merlin's Pals, we are dedicated to providing reliable and compassionate pet care tailored to the unique needs of every client. Established in 2014, our services have become a trusted choice for pet owners in Burnley and surrounding areas, inspired by our affectionate Cocker Spaniel, Merlin. Our team combines extensive experience with a deep understanding of pet behaviour, offering bespoke solutions that prioritise safety, well-being, and happiness. We are fully trained in pet first aid and behaviour management, CRB checked, and insured to ensure complete peace of mind. Our consultative approach begins with a free, no-obligation consultation to understand your pet's specific requirements and your expectations.Whether it's individualised dog walks, group social sessions, or comprehensive pet sitting, we adapt our services to fit your schedule. We adhere strictly to grooming, dietary, and medical instructions agreed with clients, ensuring continuity of care. Transparency and communication form the foundation of our relationships, with client data never shared with third parties. By choosing Merlin's Pals, you join a community of passionate pet lovers committed to delivering exceptional care. Our success is built on teamwork, clear communication, and a shared enthusiasm for improving the lives of pets and their owners alike.
Services
Dog Walking
Pet Sitting
Pet Transport
Pop-in Visits
Group Walks
Details
- Year established: 2014
Highlights and features
- We offer 8 years of experience in bespoke pet care since 2014
- Our team is fully trained in pet first aid and behaviour management
- We provide free, no-obligation consultations for tailored service plans
- We are CRB checked and fully insured for complete client peace of mind
- Our services adapt to your schedule with flexible walk durations and locations
Associations and certifications
- DBS Checked
- Fully Insured
Services
Dog Walking
We offer tailored dog walking services with 30 and 60-minute options, available as one-to-one sessions or small group walks. Our routes adapt to your preferences, covering local parks and neighbourhoods in Burnley and Pendle. All walks include safe socialisation opportunities and strict adherence to owner instructions regarding leads and road safety.
Pet Sitting
Our pop-in visits cater to pets left at home, including feeding, watering, and cleaning for cats, rabbits, birds, and other small animals. Services operate daily with variable timing options, including premium weekend and bank holiday visits. We follow specific care instructions for medication or special requirements.
Pet Transport
We provide reliable pet transportation to veterinary appointments, grooming sessions, or other destinations. Services include one-way trips with fuel surcharges for distances over 10 miles. Our trained staff ensures safe handling and punctual arrivals when owners cannot transport pets themselves.
Questions
What areas do you cover for pet services?
We serve Burnley, Pendle, and surrounding areas with flexible route options for walks and home visits.
Are your staff trained and insured?
Yes, our team has pet first aid certification, DBS checks, and full insurance coverage for client protection.
How do payment arrangements work?
We accept cash, PayPal, and bank transfers with advance payment required to secure booking slots.
Can you accommodate special pet requirements?
We follow specific grooming, dietary, and medical instructions agreed during our free consultation process with owners.
What cancellation policies apply?
Bookings cancelled with less than 48 hours notice incur a full charge to maintain service reliability for all clients.
